Recruitment

A Force for Change: Nuevo León Bolsters Police Capacity in Tough Times, 2011-2015

Author
Patrick Signoret
Country of Reform
Abstract

In 2010, the government, private businesses, and local universities in the northern Mexico state of Nuevo León forged an unusual alliance to design and implement sweeping law-enforcement reforms in a challenging context. At the time, powerful drug cartels were fighting increasingly bitter and bloody wars to control their turf—which intimidated an existing police service already hampered by low pay, weak morale, corruption, and disorganization. Public confidence in the state’s ability to maintain order had evaporated. During the next five years, the public–private partnership oversaw the creation of an entirely new police service that, in tandem with other reforms, significantly strengthened the state’s capacity to ensure public safety and helped rebuild public confidence.

Patrick Signoret drafted this case study based on interviews conducted in March and April 2018 and on earlier research carried out by Ariana Markowitz and Alejandra Rangel Smith in October 2014. New York University’s Marron Institute helped support Alejandra Rangel Smith’s participation. Case published July 2018.

 

Filling Skill Gaps: Mobilizing Human Resources in the Fight Against Ebola, 2014-2015

Author
David Paterson and Jennifer Widner
Focus Area(s)
Country of Reform
Abstract

At the end of March 2014, the nongovernmental organization Médecins Sans Frontières warned that an Ebola virus disease outbreak on the border between Guinea and Liberia could unleash an epidemic of unprecedented scale. Its capacity still limited after a 14-year civil war, Liberia’s government was struggling to mobilize and coordinate the extra assistance its health ministry needed to respond. How to recruit, train, protect, and pay a labor force that included government employees, temporary workers, and many international volunteers were central concerns. In the best of times, coordinating this kind of skills supply chain would be challenging. But from June to the end of August, conditions became increasingly difficult. As the infection spread, many health workers died. In the absence of facilities and equipment that could provide protection, fear slowed recruitment—a problem made worse by severely constrained medical evacuation services and reduced airline access. Mobilizing personnel to respond raised questions about how to fulfill a duty of care toward employees, adhere to commitments to equality, and promote longer-term institutional sustainability. The Liberian government, UN agencies, and a wide variety of other organizations worked together to identify and deploy essential skills, develop shared practices, and find ways to pay Liberian temporary workers whose support was essential. UN organizations alone recruited and deployed 19,367 staff during the crisis, including Liberians, but questions remained about how to best meet the ethical and practical challenges that arose.

David Paterson and Jennifer Widner drafted this case study with advice from Béatrice Godefroy.

Princeton University’s Grand Challenges program supported the research and development of this case study, which is part of a series on public management challenges in the West African Ebola outbreak response.

 

Timeline: West African Ebola Outbreak (poster infographic)

Timeline: West African Ebola Outbreak (page version)

 

Keith Biddle

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Focus Area(s)
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4
Country of Reform
Interviewers
Gordon Peake
Name
Keith Biddle
Interviewee's Position
Retired
Interviewee's Organization
British police
Language
English
Nationality of Interviewee
English
Town/City
Cheshire, Manchester
Country
Date of Interview
Reform Profile
No
Abstract

Retired British police officer Keith Biddle recounts lessons learned from working on police reform programs in diverse contexts, including in Sierra Leone, where he headed the police force from 1999 to 2004, and in Somalia, South Africa and the Democratic Republic of the Congo. Biddle discusses the challenges of effective information gathering in police force vetting and recruitment. He emphasizes that recruitment is a community- and school-based process that should not be rushed. He goes on to discuss his experience in Sierra Leone in determining whether to recruit rebels into the police force and describes the types of challenges countries have faced in building more professional and meritocratic police forces. Next, Biddle discusses the importance of effective organizational structures to lead the police and cautions that efforts to recruit new talent may be futile to the extent that new officers enter a corrupt structure with the “wrong ethos.” Training programs, he states, should be developed in-house, with regard to context and existing skills, knowledge, and staff capacity, and include topics such as human rights, anti-corruption, and enforcement standards. Effectively combating corruption, Biddle posits, requires making the police vocation “valuable” in terms of reputation and fringe benefits. Ultimately, Biddle notes, police reform is “part of good governance” and must receive support from the highest levels of government. While police reform may be costly, he concludes, post-conflict countries cannot be expected to more forward without sustainable and effective police forces.    

Case Study:  Building Strategic Capacity in the Police: Sierra Leone, 1998-2008

Profile

At the time of this interview, Keith Biddle was a consultant on police reform efforts in Africa and a retired officer of the British police. He became involved in international police reform in 1994 as a member of the British police force, in which capacity he served as deputy assistant commissioner in the Metropolitan Police and later as assistant inspector of the Constabulary in the Home Office. In 1994, he became the policing adviser to South Africa’s Independent Electoral Commission in advance of Nelson Mandela’s election. Following his work in South Africa, Biddle began to work with the U.K. Department for International Development on issues involving police reform, including in Indonesia, Ethiopia, Namibia and South Africa. Between 1999 and 2004, while working with the United Nations under DFID, Biddle headed the police force in Sierra Leone. He subsequently worked on police reform projects in the Democratic Republic of the Congo and Somalia, and continued to be involved in police reform efforts in Africa.

Full Audio File Size
178 MB
Full Audio Title
Keith Biddle Interview

Joseph Kekula

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J
Focus Area(s)
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8
Critical Tasks
Country of Reform
Interviewers
Arthur Boutellis
Name
Joseph Kekula
Interviewee's Position
Former Inspector-General
Interviewee's Organization
Liberian National Police
Language
English
Nationality of Interviewee
Liberian
Town/City
Monrovia
Country
Date of Interview
Reform Profile
No
Abstract
Joseph Kekula, former inspector-general of the Liberian National Police, talks about the police reforms in Liberia that the United Nations Police undertook under the 2003 Comprehensive Peace Agreement. He discusses the process of rank restructuring and its contribution in demilitarizing the police. He points out the role of the Change Management Committee that combined local and U.N. police in developing guidelines for recruitment, vetting and other procedures.  In their efforts to professionalize the police, Kekula describes the challenges they encountered, including inadequate human resource capacity, lack of operational equipment and materials, and poor public relations. As part of the solutions, he explains how Community Policing Forums changed the police’s image and boosted public confidence. He also discusses the government’s agreement to raise police salaries in a bid to increase manpower and the need for a population census to determine the number of police required in the country.
 
Profile

At the time of this interview, Joseph Kekula was the former inspector-general of the Liberian National Police. He specialized in VIP protection and worked in the presidential mansion. He came up through the ranks to become a colonel. During the transitional government from 2003 to 2005, Kekula served as a deputy director for police administration. 

Full Audio File Size
73MB
Full Audio Title
Joseph Kekula Interview

Kristiana Powell

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A
Focus Area(s)
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27
Country of Reform
Interviewers
Arthur Boutellis
Name
Kristiana Powell
Interviewee's Position
Security Sector Reform Programme Officer
Interviewee's Organization
United Nations Office of Rule of Law and Security Institutions
Language
English
Nationality of Interviewee
Canadian
Town/City
New York
Country
Date of Interview
Reform Profile
No
Abstract
In this interview, Kristiana Powell talks about security sector reform (SSR) in Burundi. Her work in Burundi focused primarily on reforms within the police; at the time. In this post-conflict setting, one challenge was a lack of understanding among police and citizens regarding the role of the police. The reforms focused on building a diverse, representative police force after conflict; developing capacity, including personnel and resources; and rightsizing the force after a swell in numbers. These changes were accomplished through the implementation of recruitment, vetting and training processes. Powell also explains issues of politicization within the police and the challenges facing donors. She praises the political will within the police and military. Powell concludes by describing relations between the government and the United Nations.
Profile

 At the time of this interview Kristiana Powell was the Security Sector Reform Programme Officer for the United Nations Office of Rule of Law and Security Institutions, housed in the Department of Peacekeeping Operations (DPKO). When she joined the DPKO in 2007, Powell worked on the emergin security sector reform team. Prior to joining the UN, she had worked with the Canadian research centers Project Ploughshares and the North-South institute. A security sector reform project with the North-South institute is what brought her to Burundi. She earned a master’s degree in Political Science with a focus on International Relations from the University of Toronto and a bachelor’s degree from McMaster University.

Full Audio Title
Audio Not Available

Rachel Neild

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Focus Area(s)
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15
Country of Reform
Interviewers
Daniel Scher
Name
Rachel Neild
Interviewee's Position
Senior Adviser, Open Society Justice Initiative
Interviewee's Organization
Open Society Institute
Language
English
Nationality of Interviewee
British/American
Town/City
Washington, DC
Country
Date of Interview
Reform Profile
No
Abstract

Rachel Neild describes police reform programs in Haiti, El Salvador and other parts of the world. She discusses extensively the challenges of effective recruitment and vetting, particularly in the presence of poor information. She goes on to discuss the process of integrating former combatants into police forces, noting that while starting police reform from scratch may have been necessary in Haiti, this need not be the case in other contexts if former forces are properly vetted and held to the same standards and qualifications as the rest of the police force. Neild goes on to discuss some of the challenges associated with the effective operationalization of the police force, including force composition, professionalization and community involvement. She concludes that policing is a “two-way street” that involves both developing and building trust of the police and ensuring that people “understand the nature of law and rights and responsibilities.”    

Profile

At the time of this interview, Rachel Neild was senior adviser on ethnic profiling and police reform with the Equality and Citizenship Program of the Open Society Justice Initiative. She previously worked with the Washington Office on Latin America, where she was involved in monitoring the Salvadoran peace accords and demilitarization policy in Haiti. She also worked with the Andean Commission of Jurists, Peru, and the Inter-American Institute for Human Rights, Costa Rica. Neild has done consultancies on human rights and policing for the Inter-American Development Bank, the Organisation for Economic Co-operation and Development, the U.S. Agency for International Development, and Rights and Democracy, among other organizations.

Full Audio File Size
97 MB
Full Audio Title
Rachel Nelid - Full Interview

Ibrahim Idris

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J
Focus Area(s)
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5
Critical Tasks
Country of Reform
Interviewers
Arthur Boutellis
Name
Ibrahim Idris
Interviewee's Position
Police Operations Coordinator and Officer in Charge
Interviewee's Organization
United Nations Mission in Liberia
Language
English
Nationality of Interviewee
Nigerian
Town/City
Monrovia
Country
Date of Interview
Reform Profile
No
Abstract
Ibrahim Idris, the deputy commissioner of the Nigerian police, recounts his experience working in the United Nations mission in Liberia as it relates to police reforms.  He explains how the Liberian National Police was disorganized after the war.  The U.N. Police deactivated the national police, opened a police academy and built more police stations throughout the country. Idris states that the initial focus was on individual capacity development. He describes recruitment, vetting and training processes. He identifies gender challenges, as women tended to be less educated and less represented in the national police. Hence, the U.N. set up a special education program for women who wanted to join the police service. Idris explains that the U.N. later concentrated on institutional development, which involved depoliticization, management and leadership, technical specialization and the creation of legal documents like the Police Act and the duty manual. He also discusses the role of establishing an external oversight body and strengthening Police Community Forums in fostering police accountability.
 
Profile

At the time of this interview, Ibrahim Idris was a United Nations police operations coordinator and the officer in charge of the U.N. mission in Liberia.  He arrived in Liberia in 2004 as a U.N. police adviser. In his homeland of Nigeria, he was the deputy commissioner of police.  He joined the Nigerian police service in 1984 as a cadet officer.  He later served as a crime and traffic officer.  In 1987, he transferred to the Police Mobile Force, a special unit that dealt with riot control and anti-insurgency operations.  He served as the commandant of the Mobile Police Training School from 1998 to 2004.

Full Audio File Size
100MB
Full Audio Title
Idriss Ibriham Interview

Seizing the Reform Moment: Rebuilding Georgia's Police, 2004-2006

Author
Matthew Devlin
Focus Area(s)
Country of Reform
Internal Notes
1.4.13 ST corrected name of Open Society Justice Initiative in text.
Abstract

In 2003, the bloodless Rose Revolution ushered in an era of unprecedented reform in the Republic of Georgia.  Widespread dissatisfaction with the undemocratic and corrupt post-Soviet regime culminated in the 2004 election of Mikheil Saakashvili as president.  Riding a wave of popular support and eager to act before the political winds shifted, Saakashvili immediately targeted the corrupt police service, seen by many Georgians as the epitome of state dysfunction.  By the end of 2006, his administration had abolished a KGB-style security ministry and its related police unit, dismissed every member of the country's uniformed police and created a new police force from scratch.  By 2009, it was clear that the reformers' strategy-capitalize on public support, think boldly, act quickly and fix mistakes as they arise had produced significant progress.

Matthew Devlin drafted this case study on the basis of interviews conducted in the Republic of Georgia during May 2009. Case published May 2010.

Associated Interview(s):  Batu Kutelia, Ekaterine Tkeshelashvili

Robert Perito

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17
Critical Tasks
Country of Reform
Interviewers
Gordon Peake
Name
Robert Perito
Interviewee's Position
Senior Program Officer
Interviewee's Organization
United States Institute of Peace
Language
English
Nationality of Interviewee
American
Town/City
Washington, DC
Country
Date of Interview
Reform Profile
No
Abstract

Robert Perito, a senior program officer with the United States Institute of Peace, recounts his experiences in international police recruitment and training initiatives, including in Haiti, Kosovo, Bosnia and Timor-Leste.  He notes that while effective vetting in the post-conflict context is difficult, it is critical that there be systems to determine who can get into the police. Vetting should be seen as an ongoing process. He notes that in most cases police should be recruited as individuals rather than as entities, and he cautions that security problems are generally not solved simply by integrating militia or illegally armed groups into the official security force. Perito goes on to discuss lessons learned from police training programs in Kosovo and Haiti. This includes the need to adapt training programs to the local context, needs, and skill capacity, in addition to the importance of integrating field-based training with in-class basic skills training. He states that it is imperative to build the capacity of the government structures tasked with effectively managing, supporting and administering the new police force. Training new recruits in mass, he argues, is not effective if the body that governs them is corrupt and lacks necessary capacity. Finally, he notes that while community policing can have a role in police reform, it should not necessarily come at the expense of critical police training. 

Case Studies:  Building the Police Service in a Security Vacuum: International Efforts in Kosovo, 1999-2011 and Building Civilian Police Capacity: Post-Conflict Liberia, 2003-2011

Profile
At the time of this interview, Robert M. Perito directed the United States Institute of Peace's Security Sector Governance Initiative under the Centers of Innovation. He also was a senior program officer in the Center for Post-Conflict Peace and Stability Operations, where he directed the Haiti and the Peacekeeping Lessons Learned projects. Perito came to USIP in 2001 as a senior fellow in the Jennings Randolph Fellowship program.  Before joining USIP, he served as deputy director of the International Criminal Investigative Training Assistance Program at the U.S. Department of Justice. In that role, he was responsible for providing policy guidance and program direction for U.S. police programs in Bosnia, Kosovo, and Timor-Leste. Perito previously was a career foreign service officer with the U.S. Department of State, retiring with the rank of minister counselor.  Perito became involved in international police reform in 1993 when, following the so-called Blackhawk Down incident in Somalia, he worked on the creation of a new Somali police training program. Following U.S. intervention in Haiti in 1994, he led an effort to create a police training program in support of a viable Haitian National Police. Perito taught at Princeton, American, and George Mason universities and earned a master’s in peace operations policy from George Mason.
Full Audio File Size
57 MB
Full Audio Title
Robert Perito - Full Interview

Agathe Florence Lele

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Focus Area(s)
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1
Country of Reform
Interviewers
Arthur Boutellis
Name
Agathe Florence Lele
Interviewee's Position
Senior Police Adviser
Interviewee's Organization
United Nations Integrated Mission in Burundi
Language
French
Nationality of Interviewee
Cameroonian
Town/City
Bujumbura
Country
Date of Interview
Reform Profile
No
Abstract
Agathe Lele comments on the originality of the United Nations Integrated Mission in Burundi, where the police unit was part of the SSR/SA unit; in most other peacekeeping missions, the police adviser responds directly to the SRSG/head of mission. One major achievement was the adoption of a new organizational chart for the Burundi National Police in September 2007, with new  commissariats to coordinate different police services at the regional level. She describes some of the mission's other programs of support: equipment and training, uniforms, communication at regional levels, databases for personnel and crimes, sensitization on gender, programs with intelligence service and general inspection.  Some of the greatest challenges, according to Lele, stemmed from a young police force that grew quickly due to the integration process, citing the vetting that would take place under the Truth and Reconciliation Committee.  Lele also addresses some of the issues related to bilateral cooperation.
Profile

Agathe Florence Lele graduated from the Cameroon police academy in 1980, worked for 14 years in the intelligence unit, attended training in France in 2000 and 2005, served as a member of the Interpol executive committee from 2003 to 2006, and became the director of training in Cameroon during 2006-2007. At the time of this interview, she was the senior police adviser with the United Nations Integrated Mission in Burundi, a post that she began in June 2007.

Full Audio File Size
72 MB
Full Audio Title
Agathe Lele - Full Interview