Delivery units

Building Responsible Government: Benin's National Evaluation System, 2007-2015

Author
Pallavi Nuka and Khady Thiam
Focus Area(s)
Country of Reform
Abstract

Beginning in 2007, Benin’s reformist leaders sought to strengthen the quality of governance and public management by instituting a system for evaluating public policies. National policies and programs often had little impact on development outcomes, and existing systems for monitoring and evaluating government initiatives were largely donor driven and designed to fit donors’ needs. As a result, the government struggled to define, prioritize, and coordinate policies within and across disparate sectors like agriculture, health, and education. With the support of newly elected president, Boni Yayi, Pascal Koupaki, Benin’s minister for planning, development and evaluation, created a bureau for policy evaluation to analyze public policies across different ministries, assess their impacts, and recommend improvements. Given the prevalence of inefficiency and ineffectiveness, the idea of evaluation initially enjoyed little political support. However, a small team based in Koupaki’s ministry, gradually built national evaluation capacities and increased internal demand for policy evaluation. By 2015, the bureau had become a permanent part of the administration, completed more than a dozen evaluation studies, and inspired the establishment of national evaluation mechanisms in West African neighbors Togo, Burkina Faso, and Mali.

Pallavi Nuka, ISS Associate Director, and Khady Thiam, of Sciences Po's Paris School of International Affairs drafted this case study based on interviews conducted in Cotonou and Abidjan in September 2015. This case study was funded by the French Development Agency. Case published April 2016.

Gord Evans

Ref Batch
C
Focus Area(s)
Ref Batch Number
6
Interviewers
Michael Scharff
Name
Gord Evans
Interviewee's Position
Former Cabinet Consultant
Interviewee's Organization
Institute of Public Administration of Canada (IPAC)
Language
English
Nationality of Interviewee
Canadian
Town/City
Princeton, New Jersey
Country
Date of Interview
Reform Profile
No
Abstract
Gord Evans, as an examiner for the World Bank, discusses the improvement of the effectiveness of cabinet offices. He explains why the head of the state would want to improve their cabinet, detailing how they need the machinery of government to work well for them to help them govern. He talks about how the improvements of the respective cabinets depend on the type of government dynamics that are present. Evans talks about how there are high-level and low-level reforms. The high-level reforms are those that are ambitious, and challenging due to their complexity. In great contrast, the low-level reforms often pertain to administrative issues, those that are less difficult to adjust, such as not enough people to complete a certain task. He talks and elaborates about the biggest implementation challenges he has seen across countries referring to both levels of reform. Evan explains how there are not universal steps or changes that usually produce the biggest improvements in cabinet office performance, and how it is dependent upon the devotion of the prime minister and how sold they are in the reform’s initial proposal. Evans then talks about delivery units, and gives his opinion on the matter, stating how their ability to work is different in a parliamentary system versus a presidential system. He also talks about how official prioritize issues that they focus upon. 
Profile

At the time of this interview, Gord Evans was an examiner of the effectiveness of cabinet offices for the World Bank. He had extensive experience studying and supporting cabinet office effectiveness. He had prior experience, working in the cabinet office in the government of Ontario, Canada. There he had the title of Deputy Clerk of the Executive Council, where he sat in on the cabinet and committee meetings and took the minutes. After doing this for eight years, he thought it would be time for a career switch and believed that it would be interesting to go out and work internationally. He desired to work with cabinet offices around the world; and luckily around this time the World Bank gained interest in studying things like prime minister, cabinets, and cabinet offices. Therefore, Evans was able to work with the World Bank and help them develop an approach to the examination of cabinet offices. Now, 14-15 years later, the program has been successful, and Evans has worked in approximately 30 countries.  

Full Audio File Size
39 MB
Full Audio Title
Gordon Evans - Full Interview

Delivering on a Presidential Agenda: Sierra Leone's Strategy and Policy Unit, 2010-2011

Author
Michael Scharff
Country of Reform
Abstract

In 2010, President Ernest Bai Koroma struggled to implement his development agenda for Sierra Leone, unable to count on consistent follow-through by his own ministries. He had won election in 2007, five years after an 11-year civil war had decimated the civil service and destroyed much of the West African country’s infrastructure. Early in his presidency, Koroma had established an advisory group called the Strategy and Policy Unit (SPU) in a bid to monitor ministries’ progress on major projects and to hold ministry staff accountable. During 2008–09, the SPU had made a few notable gains, particularly in formulating performance contracts with ministers and steering completion of the giant Bumbuna hydroelectric dam. But by 2010, major elements of Koroma’s development agenda had faltered, and the president knew he had to improve coordination and accountability at the center of government in order to address Sierra Leone’s daunting challenges. He hired a chief of staff, Kaifala Marah, and charged him with overhauling the SPU. Marah hired expert support staff and sharpened the unit’s focus. Victor Strasser-King, a retired geology professor who oversawthe successful completion of the long-delayed Bumbuna project while working as an SPU adviser, became director of the unit. Rather than spreading its efforts across all of the president’s priorities, the unit under Strasser-King targeted a handful of flagship projects. The revamped SPU held regular coordination meetings of the president and ministry officials that strengthened monitoring and accountability and identified logjams and bottlenecks that required presidential intervention. By late 2011, with support from the Africa Governance Initiative, the United Nations Development Programme and other partners, the SPU had increased interministerial coordination and significantly improved progress on priority programs. This case study describes the reforms in the president’s office at the center of government. 

Michael Scharff drafted this case study on the basis of interviews conducted in Freetown, Sierra Leone, in October 2011. Case published February 2012. For more examples of how Sierra Leone strengthened its center of government, see related cases, “Turning on the Lights in Freetown, Sierra Leone: Completing the Bumbuna Hydroelectric Plant, 2008–2009” and “A Promise Kept: How Sierra Leone’s President Introduced Free Health Care in One of the Poorest Nations on Earth, 2009–2010.”

Translating Vision into Action: Indonesia's Delivery Unit, 2009-2012

Author
Michael Scharff
Focus Area(s)
Country of Reform
Abstract
In 2009, Indonesian president Susilo Bambang Yudhoyono began his second term. During the election campaign, he had pledged to develop the country’s infrastructure, strengthen education, and increase business investment. But delivering on his campaign promises would not be easy. Because he presided over a coalition government, he had to convince ministers from competing political parties to go along with his plans. In addition, his own policy office was understaffed. He had few advisers who could help him think strategically about policy decisions, monitor implementation, and keep projects on track. During his first term, Yudhoyono had set up a unit to help him cope with those challenges, but the legislature killed the initiative. At the beginning of his second term, Yudhoyono resurrected the idea by creating the President’s Delivery Unit for Development Monitoring and Oversight, known by its Indonesian abbreviation, UKP4. To lead the unit, he chose Kuntoro Mangkusubroto, who had earned national respect and international stature for managing reconstruction work in Aceh and Nias provinces after the devastating tsunami of December 2004 and the earthquake in March 2005. The new operation helped set priorities, kept the president informed of ministry progress toward meeting those priorities, and stepped in to resolve bottlenecks. The challenges of managing a coalition government led the president to temper the unit’s scope of responsibilities, and at the end of 2012 there was insufficient evidence to judge whether the system had helped improve interministerial coordination or follow-through.
 

Michael Scharff drafted this case study based on interviews conducted in Jakarta, Indonesia, in December 2012. Case published April 2013.