City Management: Publications

A New Face for a Tired City: Edi Rama and Tirana, Albania, 2000-2010

Focus Area(s): 
Getting the News Out/Managing Expectations
City Management
Country of Reform: 
Albania

Asserting the Presence of the State, One Step at a Time: Rio de Janeiro, Brazil, 2008-2010

Focus Area(s): 
Accountable Policing
City Management
Getting the News Out/Managing Expectations
Country of Reform: 
Brazil

Building Beira: A Municipal Turnaround in Mozambique, 2003-2010

Focus Area(s): 
Balancing the Central and Local
Getting the News Out/Managing Expectations
City Management
Country of Reform: 
Mozambique

Building Trust and Promoting Accountability: Jesse Robredo and Naga City, Philippines, 1988-1998

Focus Area(s): 
Building a Reform Team and Staff
Containing Patronage Pressures
Countering Criminal Economies
Getting the News Out/Managing Expectations
City Management
Country of Reform: 
Philippines

Conjuring and Consolidating a Turnaround: Governance in Bogotá, 1992-2003 (Disponible en español)

Focus Area(s): 
City Management
Civil Service
Balancing the Central and Local
Containing Patronage Pressures
Country of Reform: 
Colombia

Defusing a Volatile City, Igniting Reforms: Joko Widodo and Surakarta, Indonesia, 2005-2011

Focus Area(s): 
City Management
Country of Reform: 
Indonesia

From Fear to Hope in Colombia: Sergio Fajardo and Medellín, 2004-2007 (Disponible en español)

Focus Area(s): 
City Management
Civil Service
Containing Patronage Pressures
Getting the News Out/Managing Expectations
Country of Reform: 
Colombia

Keeping the Taps Running: How Cape Town Averted ‘Day Zero,’ 2017-2018

Focus Area(s): 
City Management
Natural Resources
Country of Reform: 
South Africa

Keeping Up with a Fast-Moving City: Service Delivery in Bangalore, India, 1999-2004

Focus Area(s): 
City Management
Civil Service
Country of Reform: 
India

Land Rights in the Township: Building Incremental Tenure in Cape Town, South Africa, 2009–2016

Focus Area(s): 
City Management
Property Rights & Land
Country of Reform: 
South Africa

Making a Smart City a Fairer City: Chicago’s Technologists Address Issues of Privacy, Ethics, and Equity, 2011-2018

Focus Area(s): 
City Management
Civil Service
Country of Reform: 
United States

Municipal Turnaround in Cape Town, South Africa, 2006-2009

Focus Area(s): 
City Management
Civil Service
Country of Reform: 
South Africa

Palermo Renaissance Part 1: Rebuilding Civic Identity and Reclaiming a City from the Mafia in Italy, 1993-2000

Focus Area(s): 
City Management
Building a Reform Team and Staff
Countering Criminal Economies
Getting the News Out/Managing Expectations
Country of Reform: 
Italy

Palermo Renaissance Part 2: Reforming City Hall, 1993-2000

Focus Area(s): 
City Management
Building a Reform Team and Staff
Containing Patronage Pressures
Countering Criminal Economies
Getting the News Out/Managing Expectations
Country of Reform: 
Italy

Palermo Renaissance Part 3: Strengthening Municipal Services, 1993-2000

Focus Area(s): 
City Management
Civil Service
Containing Patronage Pressures
Countering Criminal Economies
Getting the News Out/Managing Expectations
Country of Reform: 
Italy

Rebooting a Rust Belt City: An Innovation Office for South Bend, 2013-2018

Focus Area(s): 
City Management
Civil Service
Country of Reform: 
United States

Rebuilding Public Confidence Amid Gang Violence: Cape Town, South Africa, 1998-2001

Focus Area(s): 
City Management
Country of Reform: 
South Africa

Reclaiming an Egyptian Treasure: Restoring Infrastructure and Services, Alexandria, 1997-2006

Focus Area(s): 
City Management
Country of Reform: 
Egypt

Remaking a Neglected Megacity: A Civic Transformation in Lagos State, 1999-2012

Focus Area(s): 
City Management
Country of Reform: 
Nigeria

Restructuring Service Delivery: Johannesburg, South Africa, 1996-2001

Focus Area(s): 
City Management
Country of Reform: 
South Africa

Tackling Open Defecation through Behavioral Change: The Clean India Mission in Punjab State, 2015–2017

Focus Area(s): 
City Management
Country of Reform: 
India