All Publications

Promoting Accountability, Monitoring Services: Textbook Procurement and Delivery, The Philippines, 2002-2005
Focus Area(s):
Civil Service
Country of Reform:
Philippines
Keeping Up with a Fast-Moving City: Service Delivery in Bangalore, India, 1999-2004
Focus Area(s):
City Management, Civil Service
Country of Reform:
India
Coalition Building in a Divided Society: Bihar State, India, 2005-2009
Focus Area(s):
Civil Service, Decentralization, Balancing the Central and Local, Containing Patronage Pressures
Country of Reform:
India
Decentralization Without Disintegration: Provincial Government in Papua New Guinea, 1972-1985
Focus Area(s):
Decentralization, Balancing the Central and Local
Country of Reform:
Papua New Guinea
Clearing the Jungle Raj: Bihar State, India, 2005-2009
Focus Area(s):
Accountable Policing
Country of Reform:
India
Provincial Secessionists and Decentralization: Papua New Guinea, 1985-1995
Focus Area(s):
Decentralization, Balancing the Central and Local
Country of Reform:
Papua New Guinea
Decentralizing Authority After Suharto: Indonesia's 'Big Bang,' 1998-2010
Focus Area(s):
Civil Service, Decentralization, Balancing the Central and Local, Building a Reform Team and Staff
Country of Reform:
Indonesia
Navigating a Broken Transition to Civilian Rule: Somaliland: 1991-2001
Focus Area(s):
Reducing Divisive Effects of Competition
Country of Reform:
Somaliland
Turning on the Lights in Freetown, Sierra Leone: Completing the Bumbuna Hydroelectric Plant, 2008-2009
Focus Area(s):
Civil Service
Country of Reform:
Sierra Leone
Strengthening Public Administration: Brazil, 1995-1998
Focus Area(s):
Civil Service
Country of Reform:
Brazil
Building the Capacity to Regulate: Central Bank Reform in Egypt, 2003-2009
Focus Area(s):
Civil Service, Financial Management
Country of Reform:
Egypt
Implementing Standards without the Force of Law: India's Electoral Conduct Code, 1990-2001
Focus Area(s):
Elections, Reducing Divisive Effects of Competition
Country of Reform:
India
Enhancing Security to Restore Credibility: Safeguarding Elections in the Philippines, 2008-2010
Focus Area(s):
Accountable Policing, Elections, Reducing Divisive Effects of Competition
Country of Reform:
Philippines
Building Trust and Promoting Accountability: Jesse Robredo and Naga City, Philippines, 1988-1998
Focus Area(s):
City Management, Building a Reform Team and Staff, Containing Patronage Pressures, Countering Criminal Economies, Getting the News Out/Managing Expectations
Country of Reform:
Philippines
Increasing Transparency and Improving Project Management: South Africa's National Roads Agency, 1998-2011
Focus Area(s):
Civil Service, Making Markets Work
Country of Reform:
South Africa
Tying Performance Management to Service Delivery: Public Sector Reform in Malaysia, 2009-2011
Focus Area(s):
Centers of Government, Civil Service
Country of Reform:
Malaysia
Empowering Operational Staff: Land Registration in Sarawak, Malaysia, 2006-2009
Focus Area(s):
Civil Service
Country of Reform:
Malaysia
Municipal Turnaround in Cape Town, South Africa, 2006-2009
Focus Area(s):
City Management, Civil Service
Country of Reform:
South Africa
Rebuilding the Civil Service After War: Rwanda After the Genocide, 1998-2009
Focus Area(s):
Civil Service
Country of Reform:
Rwanda
Professionalization, Decentralization and a One-Stop Shop: Tax-Collection Reform in Ghana, 1986-2008
Focus Area(s):
Civil Service
Country of Reform:
Ghana
Cooling Ethnic Conflict Over a Heated Election: Guyana, 2001-2006
Focus Area(s):
Elections, Reducing Divisive Effects of Competition
Country of Reform:
Guyana
A Path to Peace: Liberia's First Post-War Elections, 2004-2005
Focus Area(s):
Elections, Reducing Divisive Effects of Competition
Country of Reform:
Liberia
Negotiating Divisions in a Divided Land: Creating Provinces for a New South Africa, 1993
Focus Area(s):
Decentralization, Balancing the Central and Local
Country of Reform:
South Africa
From Underdogs to Watchdogs: How Anti-Corruption Agencies Can Hold Off Potent Adversaries
Focus Area(s):
Anti-Corruption
Country of Reform:
Croatia, Lithuania, Latvia, Slovenia, Hong Kong, Indonesia, Botswana, Ghana, Mauritius
Surmounting State Capture: Latvia's Anti-Corruption Agency Spurs Reforms, 2002-2011
Focus Area(s):
Anti-Corruption, Building a Reform Team and Staff
Country of Reform:
Latvia
Building A Culture Of Results: Institutionalizing Rapid Results Initiatives In Kenya, 2005-2009
Focus Area(s):
Civil Service
Country of Reform:
Kenya
A New Approach to Managing at the Center of Government: Governor Mitch Daniels and Indiana, 2005-2012
Focus Area(s):
Centers of Government, Building a Reform Team and Staff
Country of Reform:
United States
Balancing Responsibilities: Evolution of Lithuania's Anti-Corruption Agency, 1997-2007
Focus Area(s):
Anti-Corruption, Countering Criminal Economies
Country of Reform:
Lithuania
Palermo Renaissance Part 3: Strengthening Municipal Services, 1993-2000
Focus Area(s):
City Management, Civil Service, Containing Patronage Pressures, Countering Criminal Economies, Getting the News Out/Managing Expectations
Country of Reform:
Italy
Toward a Second Independence: Repairing Nigeria's Electoral Commission, 2010-2011
Focus Area(s):
Elections
Country of Reform:
Nigeria
Blowing the Whistle on the Pay-to-Play Game: Campaign Financing Reform in New Jersey, 1998-2012
Focus Area(s):
Anti-Corruption, Containing Patronage Pressures
Country of Reform:
United States
Creating Avenues to Resolve Election Disputes: Conflict Management Committees in Zambia, 2001-2011
Focus Area(s):
Elections, Reducing Divisive Effects of Competition
Country of Reform:
Zambia
Opening Gateways to Nigeria: Port Governance Reforms, 2003-2007
Focus Area(s):
Civil Service, Containing Patronage Pressures
Country of Reform:
Nigeria
Rethinking the Role of the Cabinet: Maryland's Center of Government Reforms, 2007-2012
Focus Area(s):
Centers of Government
Country of Reform:
United States
Translating Vision into Action: Indonesia's Delivery Unit, 2009-2012
Focus Area(s):
Centers of Government
Country of Reform:
Indonesia
Toothless but Forceful: Slovenia's Anti-Corruption Watchdog Exposes Systemic Graft, 2004-2013
Focus Area(s):
Anti-Corruption, Getting the News Out/Managing Expectations
Country of Reform:
Slovenia
Cleaning House: Croatia Mops Up High-Level Corruption, 2005-2012
Focus Area(s):
Anti-Corruption
Country of Reform:
Croatia
Using Conflict Management Panels to Resolve Tension in the Second Post-Apartheid Election: South Africa, 1999-2000
Focus Area(s):
Elections, Reducing Divisive Effects of Competition
Country of Reform:
South Africa
From a Rocky Start to Regional Leadership: Mauritius's Anti-Corruption Agency, 2006-2012
Focus Area(s):
Anti-Corruption, Building a Reform Team and Staff, Countering Criminal Economies
Country of Reform:
Mauritius
Power at the Grass Roots: Monitoring Public Works in Abra, The Philippines, 1986-1990
Focus Area(s):
Civil Service, Balancing the Central and Local
Country of Reform:
Philippines
A Higher Standard of Service in Brazil: Bahia's One-Stop Shops, 1994-2003
Focus Area(s):
Civil Service
Country of Reform:
Brazil
Managing Corruption Risks: Botswana Builds an Anti-Graft Agency, 1994-2012
Focus Area(s):
Anti-Corruption, Building a Reform Team and Staff
Country of Reform:
Botswana
Improving the Policy Process: Ghana Tries to Build Support for Cabinet Decision-Making, 2003-2008
Focus Area(s):
Centers of Government
Country of Reform:
Ghana
Redesigning a Public Agency: Social Security in Morocco, 2001-2010
Focus Area(s):
Civil Service
Country of Reform:
Morocco
Building Trust in Government: Afghanistan's National Solidarity Program, 2002-2013
Focus Area(s):
Civil Service
Country of Reform:
Afghanistan
A Second Life For One-Stop Shops: Citizen Services In Minas Gerais, Brazil, 2003-2013
Focus Area(s):
Civil Service, Building a Reform Team and Staff
Country of Reform:
Brazil
Services for the People, by the People: Indonesia's Program for Community Empowerment, 1998-2006
Focus Area(s):
Civil Service
Country of Reform:
Indonesia
Expanding and Diversifying Indonesia's Program for Community Empowerment, 2007-2012
Focus Area(s):
Civil Service
Country of Reform:
Indonesia
Reclaiming the City: Police Reform In Mexico City, 2002-2008 (Disponible en español)
Focus Area(s):
Accountable Policing
Country of Reform:
Mexico
Restoring Credibility to Mexico's Electoral Process, 2006-2012 (Disponible en español)
Focus Area(s):
Elections
Country of Reform:
Mexico