Varanya Chaubey drafted this case study with the help of Amy Mawson and Gabriel Kuris on the basis of interviews conducted in Georgetown, Guyana, in May 2009. Case published September 2011.

Associated Interview(s):  Robin Campbell,  Kwadwo Afari-Gyan, Calvin Benn, Gocool Boodoo, Remington Eastman, Rupert Roopnaraine, Steve Surujbally

In 2001, the Electoral Commission of Zambia faced a tense presidential and parliamentary election. The commission needed a new mechanism to stave off conflict, clarify responsibilities for dispute resolution, and provide complainants with an effective outlet for their concerns. Inspired by the use of a similar system in South Africa, the commission leaders developed conflict management committees at both the national and district levels. The committees—comprising representatives from political parties, law enforcement, civil society, and faith-based organizations—mediated conflicts related to violations of the electoral code of conduct. The electoral commission piloted the committees in the 2001 elections, before fully implementing and strengthening the committees at the national level and in the 74 electoral districts for the 2006 elections. The mediation system helped Zambia navigate an unexpected by-election following the death of President Levy Mwanawasa in 2008 and an opposition victory over the ruling party in 2011. Though some challenges remained, the electoral commission staff and committee members credited the committees with helping the country navigate competitive elections and reduce tensions between competing parties.