performance assessment

Building Responsible Government: Benin's National Evaluation System, 2007-2015

Author
Pallavi Nuka and Khady Thiam
Focus Area(s)
Country of Reform
Abstract

Beginning in 2007, Benin’s reformist leaders sought to strengthen the quality of governance and public management by instituting a system for evaluating public policies. National policies and programs often had little impact on development outcomes, and existing systems for monitoring and evaluating government initiatives were largely donor driven and designed to fit donors’ needs. As a result, the government struggled to define, prioritize, and coordinate policies within and across disparate sectors like agriculture, health, and education. With the support of newly elected president, Boni Yayi, Pascal Koupaki, Benin’s minister for planning, development and evaluation, created a bureau for policy evaluation to analyze public policies across different ministries, assess their impacts, and recommend improvements. Given the prevalence of inefficiency and ineffectiveness, the idea of evaluation initially enjoyed little political support. However, a small team based in Koupaki’s ministry, gradually built national evaluation capacities and increased internal demand for policy evaluation. By 2015, the bureau had become a permanent part of the administration, completed more than a dozen evaluation studies, and inspired the establishment of national evaluation mechanisms in West African neighbors Togo, Burkina Faso, and Mali.

Pallavi Nuka, ISS Associate Director, and Khady Thiam, of Sciences Po's Paris School of International Affairs drafted this case study based on interviews conducted in Cotonou and Abidjan in September 2015. This case study was funded by the French Development Agency. Case published April 2016.

Victoria Esber

Ref Batch
B
Focus Area(s)
Ref Batch Number
19
Country of Reform
Interviewers
Maya Gainer
Name
Victoria Esber
Interviewee's Position
Director, Office for Strategy Management,
Interviewee's Organization
Philippines Civil Service Commission
Language
English
Town/City
Quezon
Date of Interview
Reform Profile
No
Abstract

In this interview, Vicoria Esber discusses the development and implementation of the Report Card Survey and the Anti-Red Tape Act in the Philippine Civil Service Commission (CSC). She begins by recounting the various challenges for the program, from engaging Filipino clients to building trust with agencies, as well as the Commission's solutions for these obstacles. She also describes the measures they took to help agencies meet CSC standards, such as incentivizing compliance with good governance conditions and restructuring their Citizen's Charters. Finally, she explains the various networks and partnerships that helped the CSC design and conduct its surveys. 

Profile

At the time of this interview, Victoria Esber was the head of the Office for Strategy Management in the Philippine Civil Service Commission, where she oversaw strategy, implementation, and research efforts. Previously, she conducted economic research with the Philippines's National Economic and Development Authority. She holds a master's degree in National Security from the National Defense College of the Philippines and a bachelor's degree in Political Science from the University of the Philippines. 

Full Audio File Size
92 MB
Full Audio Title
Victoria Esber Interview

Tymon Katlholo

Ref Batch
F
Focus Area(s)
Ref Batch Number
6
Critical Tasks
Country of Reform
Interviewers
Gabriel Kuris
Name
Tymon Katlholo
Interviewee's Position
Managing Director
Interviewee's Organization
Tyedo Investments
Language
English
Town/City
Gaborone
Country
Date of Interview
Reform Profile
No
Abstract

In this interview, Tymon Katlholo explains his experience as the director of Botswana’s Directorate on Corruption and Economic Crime. He explains the importance of establishing and adhering to guidelines when pursuing cases in order to remain politically neutral and non-discriminatory as an anti-corruption agency. He further discusses some challenges he had faced in achieving institutional independence, managing interagency cooperation, streamlining investigative procedures and raising awareness in regions that are beyond the reach of the media. From his experience, Katlholo draws the lesson that corruption is about service delivery and productivity. In order to fight corruption, it is crucial to enhance professionalism, transparency, and accountability.

Profile

At the time of this interview, Tymon Katlholo was the director of Tyedo Investments, an anti-corruption consulting firm. He retired from his position as the director of Botswana’s Directorate on Corruption and Economic Corruption in 2009

Full Audio File Size
64 MB
Full Audio Title
Tymon Katlholo - Full Interview