Faisal Issa, director of human resource development for Tanzania’s Public Service Reform Program, describes how his agency works with ministries to define gaps in capacity that need to be filled through training.  Much of this training is provided through short-term courses offered locally.  At higher levels, trainees may be sent to some of Tanzania’s universities for training, or even to training institutions outside the country in southern Africa or East Asia.  He briefly describes how the impact of this training is assessed through performance evaluations.