In 1994, Costa Rica's new minister of the environment, René Castro, faced a difficult task. The finance ministry was planning to cut the funding of a subsidy program that had started to reverse decades of forest loss, and Castro urgently needed a new policy that would sustain the program's progress. First, Castro built a broad-based coalition to press for a revamped national forestry law. The coalition persuaded the legislature to ban the conversion of forested land to other uses and to create incentives for landholder compliance. In 1997, Costa Rica implemented the world's first countrywide payments for environmental services program, which recognized the continuing economic contribution of forests in terms of greenhouse gas mitigation, biodiversity conservation, water protection, and scenic beauty. Funded by a new fossil fuel tax, carbon credit sales, and money from companies that benefited from the forests, the program offered landowners financial incentives to preserve and expand tree cover on their properties. The program helped reduce the destruction of primary forest and encouraged reforestation of degraded land. From 1997 to 2005 Costa Rica's forest cover increased to 51% of total land area from 42%.

Blair Cameron drafted this case study based on interviews conducted in Costa Rica in December 2014. The case was funded by the Norwegian Agency for Development Cooperation in collaboration with the Science, Technology, and Environmental Policy program of the Woodrow Wilson School of Public and International Affairs. Case published July 2015.

A former center of the timber industry in the Brazilian Amazon, the municipality of Dom Eliseu had built its economy around deforestation—much of it illegal. In 2008, as part of a strategy to enforce the country’s environmental policies, the federal Ministry of the Environment included Dom Eliseu on a list of the worst violators of deforestation laws. The blacklist cut off residents’ access to markets and credit and made the municipality the target of intensive law enforcement. To get off the blacklist, the community had to overcome a collective-action problem. The local government had to persuade the owners of 80% of private land—more than 1,000 properties—to map their property boundaries, declare the extent of deforestation, enter their properties in the state environmental registration system, and adopt more-sustainable methods of production. The municipality also had to build the capacity to take on new responsibilities for environmental protection—most important, environmental licensing, which would enable the local government to regulate land use. With support from nongovernmental organizations and the state, Dom Eliseu successfully coordinated private compliance with the national policy and left the blacklist in 2012.

Maya Gainer drafted this case study based on interviews conducted in Belém and Dom Eliseu, Brazil, in September 2014. This case was funded by the Norwegian Agency for Development Cooperation in collaboration with the Science, Technology, and Environmental Policy program at the Woodrow Wilson School of Public and International Affairs. Case published March 2015.

In the early 2000s, deforestation increased sharply in the Brazilian Amazon, jeopardizing the tropical rain forest’s critical role in mitigating global climate change. In 2003, under the administration of President Luiz Inácio Lula da Silva and his minister of the environment, Marina Silva, the federal government decided to address the problem. More than a dozen ministries worked together to draft the Action Plan for Prevention and Control of Deforestation in the Legal Amazon. Implementation, which began the following year under coordination by the Office of the Chief of Staff of the President, expanded Brazil’s system of protected areas, improved remote monitoring of the Amazon, and increased enforcement of existing forestry laws. By 2007, the deforestation rate was less than half of 2004 levels. In response to an uptick in deforestation in late 2007 and early 2008, however, the Ministry of the Environment shifted tactics. Silva and her team at the ministry published a list of municipalities that bore the greatest responsibility for deforestation. The blacklisted municipalities were targets of increased enforcement operations and sanctions. The federal government also restricted landholders’ access to credit by requiring environmental compliance to qualify for government-subsidized agricultural credit. Brazil’s decade-long effort reduced the deforestation rate in the Amazon region by nearly 75% from the 1996–2005 average annual rate.

Rachel Jackson drafted this case study based on interviews conducted in Brazil, in September and October 2014. This case was funded by the Norwegian Agency for Development Cooperation in collaboration with the Science, Technology, and Environmental Policy program at the Woodrow Wilson School of Public and International Affairs. Case published January 2015. To learn more about how one local municipality implemented deforestation efforts, see "Controlling Deforestation in the Brazilian Amazon: Alta Floresta Works Towards Sustainability." 

Associated Interview(s):  Luciano Evaristo

A complex paper-based city tax collection system made Rio de Janeiro a difficult environment for business and a source of lost revenue when Eduardo Paes became mayor in 2009. Elected on a promise to set the city’s fiscal house in order, Paes planned to implement an electronic invoicing system based on similar programs piloted in other Brazilian cities. A recent constitutional amendment required all levels of Brazil’s federal system of government to ease the burdens of the country’s tax system. Paes reasoned that the potential efficiency gain from a new system was among the few routes available for increasing revenue. His team had to overcome significant challenges to implement the new system and ensure participation by consumers in monitoring tax payments. Strong political and technical leadership, collaboration, and good design helped to successfully implement the new system, called Nota Carioca. This case study offers other governments at the national or subnational levels useful lessons in improving revenue administration and implementing reforms that feature information technology, stakeholder communication, and partnerships.
 
Neil Fowler drafted this case study based on interviews conducted in Rio de Janeiro, Brazil, in March 2014. The case was prepared by ISS in partnership with the World Bank as part of the Bank’s Science of Delivery initiative. Case published July 2014.

In the early 2000s, the municipality of Alta Floresta was part of Brazil’s Arc of Fire, a curving frontier of communities whose residents were clearing old-growth forests in the Amazon region so they could graze livestock, harvest timber, or cultivate crops. In 2008, the federal government cracked down on deforestation and pressured local governments to implement national environmental regulations. It created a blacklist of municipalities that were the worst violators of deforestation laws. Alta Floresta, as one of the 36 municipalities on the list, was thrust into an unfavorable national spotlight, cut off from access to rural agricultural credit, and its ranchers embargoed from selling their cattle to slaughterhouses. To get off the list, the municipality had to convince the owners of 80% of privately held land—more than 2,500 owners in all—to register their property, map property boundaries, declare the extent of deforestation, and agree to restore any illegally degraded or deforested areas within 10 years. Making compliance feasible for local ranchers meant that the municipal government had to promote more efficient agricultural production and provide opportunities for alternative livelihoods. This approach protected land set aside for restoration and reduced the economic need for future deforestation. In 2012, Alta Floresta became the third municipality in Brazil to earn removal from the blacklist.
 
Rachel Jackson drafted this case study based on interviews conducted in Brazil, in March and April 2014. This case was funded by the Norwegian Agency for Development Cooperation in collaboration with the Science, Technology, and Environmental Policy program at the Woodrow Wilson School of Public and International Affairs. Case published July 2014. To learn more about national deforestation efforts, see "A Credible Commitment: Reducing Deforestation in the Brazilian Amazon, 2003-2012."

Rushda Majeed drafted this case on the basis of interviews conducted in Dhaka, Bangladesh, in June 2011, as well as interviews conducted in Bangladesh by Andrew Schalkwyk in February 2009. Case published October 2011.

Associated Interview(s):  Zahurul Alam​, Iqbal Mahmood, Abdul Muyeed Chowdhury, Syed Tanveer Hussain, Rizwan Khair, Mohammad Mohabbat Khan, John Wallace

In the wake of Georgia’s “Rose Revolution,” Jaba Ebanoidze took charge of the inefficient Public Registry. Housed within the Ministry of Justice, the registry held information about land, property rights and titling. Work procedures within the registry were overly bureaucratic and facilitated corruption by requiring multiple stages for application processes. The reform of the agency was part of the government’s wider economic program, which sought to open the country to private investment. A well-functioning registry was a key requirement for attracting foreign investors and allowing citizens to borrow easily against the capital in their homes. By rolling out information-technology systems and emphasizing monitoring and transparency, Ebanoidze achieved reductions in both processing times and corruption.

Andrew Schalkwyk drafted this case study based on interviews conducted in Tbilisi, Republic of Georgia, in May 2009. 

Associated Interview(s):  Jaba Ebanoidze

Between 1999 and 2001, the powerful Directorate of Public Service Management in Botswana decentralized personnel authority to line ministries.  This process was critical in enabling ministries to be more efficient while also allowing the directorate to focus on more substantive issues concerning the public service.  The Botswana case demonstrates three components that contributed to the successful devolving of responsibility from a central public service ministry: 1) the training for and establishment of new human resource mechanisms within the line ministries, 2) the creation of new accountability mechanisms to ensure that new powers were not abused, and 3) the creation of a new role and identity for the relatively disenfranchised central public service ministry.

Daniel Scher drafted this case study on the basis of interviews conducted in Gaborone, Botswana, in July 2009. 

Associated Interview(s):  Taboka Nkhwa, Rose Seretse