Donor Relations

Erwin Ariadharma

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K
Focus Area(s)
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2
Country of Reform
Interviewers
Andrew Schalkwyk
Name
Erwin Ariadharma
Interviewee's Position
Senior Public Sector Management Specialist
Interviewee's Organization
World Bank
Language
English
Nationality of Interviewee
Indonesian
Town/City
Jakarta
Country
Date of Interview
Reform Profile
No
Abstract

Erwin Ariadharma talks through the history of civil service reform programs in Indonesia, focusing on recent reforms in the Director-General of Tax within the Ministry of Finance under Sri Mulyani, as well as reforms in the Supreme Audit Board and the Supreme Court.  These three institutions together make up three priority areas for the government of Indonesia in terms of state revenue, auditing of state revenue, and law enforcement.  Ariadharma talks briefly about the job-description exercise and rationalizing of job grades undertaken in these institutions.  He also talks about the streamlining of standard operating procedures and improvements in information systems.  He describes how salaries were raised within the three targeted institutions and how, once this had been done, there was a clearly articulated zero-tolerance policy on corruption.  Opportunities for corruption were also reduced through minimizing citizen-staff interactions.  Ariadharma talks about the role of the Ministry of Administrative Reform in sanctioning and approving reform.  He concludes the interview with some thoughts on effective donor engagement with partner countries.

Profile

At the time of this interview, Erwin Ariadharma was senior public sector management specialist in the World Bank office in Jakarta.  In this role, he was responsible for providing technical assistance to line ministries and government agencies undertaking reform programs, including the director-general of tax in the Ministry of Finance.  Prior to joining the World Bank, he worked for consulting firms in Indonesia, including Booz Allen Hamilton, KPMG, Moores Rowland, Bearing Point and Grant Thornton.

Full Audio File Size
27 MB
Full Audio Title
Erwin Ariadharma - Full Interview

Kathleen Imholz

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Focus Area(s)
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8
Country of Reform
Interviewers
Jona Repishti
Name
Kathleen Imholz
Interviewee's Position
Expert on Law Drafting and Legal Approximation
Interviewee's Organization
European Assistance Mission to the Albanian Justice System
Language
English
Town/City
Tirana
Country
Date of Interview
Reform Profile
No
Abstract
Kathleen Imholz draws from her experience and perspective as a lawyer to analyze civil service reform in Albania, particularly in the context of the 1999 Civil Service Law. She describes some of the supporters and proponents of civil service reform before arguing that the Civil Service Law is unclear and had ambiguous coverage. She highlights the role of the courts and the independent commissions in working with the law but notes that many institutions have become weaker outside the civil service area because of the centralizing tendency. Imholz believes that civil society and media typically play a generally positive role but are not necessarily positive forces in pushing reform. She observes that anti-corruption initiatives have been minimal but does describe a number of other reforms that have been put in place simultaneously with civil service reform. She points to some of the main challenges that civil servants face and notes that motivating people to really want to improve the civil service is always a hard challenge. In general, she believes there is a need to expand the coverage of the civil service law.
 
Profile

At the time of this interview, Kathleen Imholz was an expert with the European Assistance Mission to the Albanian Justice System, where she worked on all aspects of the justice system. From 1999 until October 2005, she worked for several years with the Organization for Security and Cooperation in Europe and the World Bank as an adviser to the Albanian government and the General Secretary of the Council of Ministers. Before that she taught commercial law as a Fulbright Fellow in Albania and worked on a legal education program in the country.

Full Audio File Size
42 MB
Full Audio Title
Kathleen Imholz - Full Interview

Oliver Somasa

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Focus Area(s)
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17
Country of Reform
Interviewers
Arthur Boutellis
Name
Oliver Somasa
Interviewee's Position
Deputy Inspector-General of Police
Interviewee's Organization
Sierra Leone
Language
English
Nationality of Interviewee
Sierra Leonean
Town/City
Freetown
Country
Date of Interview
Reform Profile
No
Abstract
Oliver Somasa gives an account of the police reforms in Sierra Leone.  The main priorities during the reform process were boosting the police’s crowd-control capacity; strengthening their ability to fight organized crime, drug-trafficking and money laundering; and developing airport and border authority to maximize tax revenues.  Somasa talks about police vetting, recruitment, rank restructuring due to lack of distinct functions across positions, and training. He highlights the role of capacity building in professionalizing the police.  International donors and organizations like the United Nations participated in providing the necessary working tools for the reforms.  Somasa describes the challenges raised by such outside organizations, including administrative bottlenecks and the shuffling of advisers that affected the continuity of operations.  Somasa also explains the establishment of Family Support Units, which increased the reporting of domestic crimes as people gained more confidence in the police.  In addition, he describes the department in charge of complaints, discipline, and internal investigation, which enabled the public to report complaints and to seek redress.  For the analysis of the implemented reforms, Somasa highlights the importance of the monitoring and evaluation department, the change-management board, and public-perception surveys that were conducted by independent bodies. 
Profile
At the time of this interview, Oliver Somasa was the deputy inspector-general of police in Sierra Leone.  He joined the Sierra Leone Police in 1987 as an officer cadet.   He later underwent training in drug-enforcement analysis in Vienna and on returning, he became the head of the anti-narcotics squad in the Criminal Investigation Department. 
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Audio file not available.

Faton Hamiti

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Focus Area(s)
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6
Country of Reform
Interviewers
Arthur Boutellis
Name
Faton Hamiti
Interviewee's Position
Administrative Assistant, Office of the Police Commissioner
Interviewee's Organization
United Nations Interim Administration Mission in Kosovo
Language
English
Place (Building/Street)
Kosovo Police Headquarters
Town/City
Pristina, Republic of Kosovo
Date of Interview
Reform Profile
No
Abstract

Faton Hamiti describes how the police station in Kosovo where he worked as a language assistant moved from being predominantly staffed by U.N. Police officers to having mostly Kosovo Police Service officers. He explains that the first members of UNPOL to arrive in 1999 were well accepted, but they later encountered difficulties due to political issues, lack of cooperation from the population and differences in police techniques among the international officers that were training the KPS. He explains in detail the complex process of transferring power and responsibility from the UNPOL to the KPS, and how the complicated status of Kosovo reflected on policing. He also gives many accounts of his experience while patrolling with the police.

Case Study: Building the Police Service in a Security Vacuum: International Efforts in Kosovo, 1999-2011

Profile

At the time of this interview, Faton Hamiti was the administrative assistant in the Office of the Police Commissioner of the United Nations Interim Administration Mission in Kosovo. He initially worked as a journalist in a daily newspaper in Kosovo before the war and then became a language assistant with UNMIK, first with a U.N. Police patrol and later at the police-station level. In 2006 he started working with the deputy police commissioner for operations, and in 2008 he was assigned as personnel/administrative assistant to the police commissioner.

Full Audio File Size
62MB
Full Audio Title
Faton Hamiti Interview

Benson Bana

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Focus Area(s)
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1
Country of Reform
Interviewers
Daniel Scher
Name
Benson Bana
Interviewee's Position
Senior Lecturer
Interviewee's Organization
University of Dar es Salaam
Language
English
Nationality of Interviewee
Tanzanian
Town/City
Dar es Salaam
Date of Interview
Reform Profile
No
Abstract

Benson Bana, a senior lecturer on public administration and human resource at the University of Dar es Salaam, discusses police internal management in Tanzania. He talks about the central focus areas of police reforms: community policing, professionalization and modernization. He stresses the need to define the organization’s core values so as to change people’s mindset and to attune the legal administrative framework and the Police General Orders to the set vision. Bana also notes the significance of human-resource planning. As part of the reform process, he recommends that police install human-resource management information systems to deal with such issues as staff acquisition, training and attrition. He also advocates the formation of a counseling unit to assure the police’s health and safety. In addition, Bana advises the police to set standards and to refine their performance management system so that it reflects modern methods. He highlights the significance of improved legal literacy among the public, support from political leadership, internal and external pressure and the overall demand for accountability and democracy in propelling police reforms. To promote growth and efficiency within the police force, Bana encourages public-private partnerships—provided that the assistance offered does not compromise the police’s integrity.     

Case Study:  Restoring Police Service with a Community Vision: Tanzania, 2006-2009

Profile

At the time of this interview, Benson Bana was a senior lecturer on public administration and human resource management for the Research and Education for Democracy in Tanzania program at the University of Dar es Salaam. He also consulted and conducted research in the same fields. A Tanzanian citizen, Bana earned a doctorate from the University of Manchester in the U.K. He worked in the Tanzanian public service, and as a human resource training and development manager in a multinational company. 

Full Audio File Size
74MB
Full Audio Title
Benson Bana Interview

Limakatso Mokhothu

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Focus Area(s)
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5
Country of Reform
Interviewers
Amy Mawson
Name
Limakatso Mokhothu
Interviewee's Position
Chairwoman
Interviewee's Organization
Independent Electoral Commission, Lesotho
Language
English
Nationality of Interviewee
Lesotho
Place (Building/Street)
Independent Electoral Commission
Town/City
Maseru
Country
Date of Interview
Reform Profile
No
Abstract
Limakatso Mokhothu discusses the challenges of organizing Lesotho’s first snap election in 2007.  She highlights the difficulties the Independent Electoral Commission faced due to the short timeframe, weaknesses in the voter registration process, inadequate technological capacity, and the lack of engagement with political parties before the poll.  Mokhothu talks about the disputes that emerged following the election, particularly surrounding informal party alliances, and the political difficulties the commission faced in deciding how to manage the problems that informal party alliances created.  
 
 
Profile

Limakatso Mokhothu was nominated by one of Lesotho’s main political parties to serve as an electoral commissioner in 2003.  She was one of three commissioners who oversaw Lesotho’s controversial 2007 election.  The following year she was appointed chairwoman of the commission.  Before joining the Independent Electoral Commission, Mokhothu worked on governance issues at the Irish consulate in Lesotho.

Full Audio File Size
65MB
Full Audio Title
Limakatso Mokhothu Interview

Alfred Brownell

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2
Country of Reform
Interviewers
Graeme Blair
Name
Alfred Brownell
Interviewee's Position
President
Interviewee's Organization
Association of Environmental Lawyers of Liberia (Green Advocates)
Language
English
Nationality of Interviewee
Liberian
Town/City
Monrovia
Country
Date of Interview
Reform Profile
No
Abstract
In this interview, Alfred Brownell details his extensive involvement with the reform of management of natural resources in Liberia. Specifically, Brownell elaborates on the experiences that led him to work for the creation of the Association of Environmental Lawyers of Liberia (Green Advocates), an organization that has played a pivotal role in Brownell’s campaign for improving the country’s forestry sector. Brownell describes the steps he took in obtaining much-needed cooperation from the government and private institutions to pass legislation that would safeguard the exploitation of forest cover, empower local communities living near such forests and stem resource-related human rights violations. Brownell also provides insight into the efforts that culminated in the incorporation of the Liberian Extractive Industries Transparency Initiative (LEITI). In explaining the successes achieved, Brownell describes how coalitions were built and campaigning was organized to receive support from both the populace and international organizations. These efforts resulted in the imposition of sanctions by the United Nations Security Council. These sanctions were a crucial leveraging tool in obtaining government cooperation. Recounting the many challenges involved in the process of obtaining successful reform, Brownell stresses the importance of oversight and institutional capacity building in ensuring the sustainability of reform.
Profile

 At the time of this interview, Alfred Brownell was the president of the Association of Environmental Lawyers of Liberia (Green Advocates.) In 1997, while a law student at the University of Liberia, Brownell launched Green Advocates and put into place Liberia’s first framework environmental law. Brownell was also the lead campaigner for Liberia’s Extractive Industries Transparency Initiative, successfully pressing for the passage of legislative reform in the national forestry sector. Between 2000 and 2003, Brownell’s work helped bring about the imposition of sanctions on Liberia’s timber exports, a travel ban and an asset freeze on corrupt government officials. Through the years, Brownell has devoted himself to campaigning for national policies that stem corruption and abuses related to natural resource extraction.  

Full Audio File Size
101 MB
Full Audio Title
Alfred Brownell - FullInterview

Peter Kenilorea

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Focus Area(s)
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8
Country of Reform
Interviewers
David Hausman
Name
Peter Kenilorea
Interviewee's Position
Speaker of Parliament
Interviewee's Organization
Solomon Islands
Language
English
Nationality of Interviewee
Solomon Islands
Place (Building/Street)
Parliament
Town/City
Honiara
Country
Date of Interview
Reform Profile
Yes
Abstract

Sir Peter Kenilorea, speaker of Parliament, describes and evaluates recent efforts to rebuild the Solomon Islands public service, which was near collapse when external intervention ended five years of civil unrest in 2003.  Kenilorea gives a detailed account of his own efforts, together with Taeasi Sanga, clerk of Parliament, and a United Nations Development Programme adviser, Warren Cahill, to strengthen the Parliament Secretariat.  By hiring and training a cohort of recent graduates, Kenilorea and Sanga largely avoided the absenteeism and patronage problems that plagued other parts of the Solomon Islands government.

Case Study:  Starting from Scratch in Recruitment and Training: Solomon Islands, 2004-2009

Profile

After playing a prominent role in independence negotiations with the U.K., Sir Peter Kenilorea became the first prime minister of the newly independent Solomon Islands in 1978.   He held that office until 1981, and served in the position again from 1984 to 1986.   He later served as minister of foreign affairs and, from 1996 to 2001, as governmental ombudsman.  In 2001, he became speaker of Parliament.   He was serving his second term in that office at the time of this interview.

Full Audio File Size
40MB
Full Audio Title
Sir Peter Kenilorea- Full Interview

Bernard Zeneli

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Focus Area(s)
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14
Country of Reform
Interviewers
Jona Repishti
Name
Bernard Zeneli
Interviewee's Position
Manager
Interviewee's Organization
Brain Gain Program, Albania
Language
English
Nationality of Interviewee
Albanian
Town/City
Tirana
Country
Date of Interview
Reform Profile
No
Abstract
Bernard Zeneli describes his experiences as the manager of the Brain Gain program in Albania as well as his perspectives on the history of civil service reform.  The Brain Gain program seeks to identify areas from which expertise is readily available, particularly among the Albanian diaspora, and attempts to bring these people into the public sector.  The government plays a leading role in the project, which is supported by the United Nations Development Programme.  Zeneli outlines the process of applying for a position through the program and some of the benefits received by those with advanced degrees from abroad.  He describes the Soros Program that preceded Brain Gain as well as some of the potential problems created by providing various financial incentives to attract those educated abroad.  He also recounts some of the initial difficulties faced when establishing the program.  There was support from the highest levels, but the program met opposition from some of the lower levels of the administration.  Zeneli characterizes the relationship between the government and the U.N. and Brain Gain’s cooperation with civil society organizations as quite positive.
Profile

At the time of this interview, Bernard Zeneli was the manager of the Brain Gain program, an initiative of the Albanian government supported by the United Nations Development Programme that encouraged skilled professionals to return to the country and contribute to its development.  Previously, he was head of the Department of Political Science and Public Administration at the University of Pristina in Kosovo, where he developed courses related to policy making, comparative politics, government and international relations.  He also taught at Northeastern University, the University of Tirana and South Eastern European University in Tetovo, Macedonia.

Full Audio Title
Audio Available by Request

Carlos Humberto Vargas García

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3
Country of Reform
Interviewers
Flor Hunt
Name
Carlos Humberto Vargas García
Interviewee's Position
Chief of Studies
Interviewee's Organization
National Academy of Public Security, El Salvador
Language
Spanish
Nationality of Interviewee
El Salvadoran
Place (Building/Street)
National Academy of Public Security
Country
Date of Interview
Reform Profile
No
Abstract
Carlos Humberto Vargas García describes the challenges of establishing a police academy in El Salvador after the Peace Accords of 1992.  He begins by explaining the recruitment and training process, the academic-degree requirements for candidates, and the quota system.  Challenges that he faced in training the police force include lack of resources, internal administrative issues and lingering resentment between the former warring factions.  He describes the usefulness of his training with ICITAP (the International Criminal Investigative Training Assistance Program), the role of donor countries, the training curriculum, community policing and the importance of having an integrated police. He contends that while it is important to receive aid and training from multiple countries,  international donors should not impose preconditions, as they are not familiar with the local reality. 
Profile

At the time of this interview, Carlos Humberto Vargas García was the chief of studies at the National Academy of Public Security in El Salvador, an institution separate from the national police. From 1992 to 1995, he was the first sub-director of the academy, and he trained in the U.S. and Central America with ICITAP, the International Criminal Investigative Training Assistance Program. He also worked in the private sector, in other universities in El Salvador as a professor of engineering, and for the Instituto Salvadoreño de Formación Profesional, which is in charge of non-formal education.

Full Audio File Size
84.5MB
Full Audio Title
Vargas Garcia Interview