civil service professionalism

C. William Allen

Ref Batch
B
Focus Area(s)
Ref Batch Number
7
Country of Reform
Interviewers
Blair Cameron
Name
C. William Allen
Interviewee's Position
Former Director of Civil Service Agency
Language
English
Town/City
Paris
Country
Date of Interview
Reform Profile
No
Abstract

In this interview, C. William Allen reflects on how the President’s Young Professionals Program boosted the quality of the civil service in Liberia. For background, he describes the strategy and programs that improved the civil service in the aftermath of the Second Liberian Civil War. He highlights the PYPP’s uniqueness in identifying young talent, heavily recruiting women, and offering placements in rural areas. He analyzes the pay scale’s role in strengthening the program. He compares the PYPP with alternative paths to working for the government, as well as the Young Professionals with other civil servants.  He champions the PYPP’s transparent and meritocratic recruitment process as a model for the rest of the civil service while presenting the steps necessary to sustain the program.

Case: Graduates to Government: The Presidents Young Professionals Program in Liberia, 2009-2016

Profile

At the time of this interview, C. William Allen represented Liberia as the ambassador to France and permanent delegate to the United Nations Educational, Scientific and Cultural Organization (UNESCO). From 2006 to 2013, he served as director-general of the Liberian Civil Service Agency, where he chaired the steering committee of the President’s Young Professionals Program. In his prior post as minister of information, culture and tourism, he was the chief spokesman for the National Transitional Government of Liberia. He also worked as a journalist and taught journalism and mass communications at several universities. Allen earned a bachelor’s in journalism from Franklin College, a master of public administration from California State University at Sacramento, and a PhD in mass communication from Syracuse University.

Full Audio File Size
61 MB
Full Audio Title
C. William Allen Interview

Graduates to Government: The President's Young Professionals Program in Liberia, 2009–2016

Author
Blair Cameron
Focus Area(s)
Country of Reform
Abstract

In 2005, when Ellen Johnson Sirleaf became Liberia’s first democratically elected post-conflict president, she found her country’s government in shambles. Years of cronyism under military rule and a 14-year civil war had left behind a bloated civil service corps riddled with unqualified employees, most of whom did not have a university education and some of whom could not read or write. The president needed more-capable employees at every level of government. Externally supported capacity-building programs helped fill top and middle management roles with Liberians who had fled abroad during the war, but Sirleaf also wanted to attract the most-talented and most-ambitious young graduates from Liberian universities to work in the public service. With assistance from international donors, Saah N’Tow, a Liberian working at an international consulting firm, set up a fair and transparent recruitment process and coupled it with strong training and mentorship to create the President’s Young Professionals Program. Beginning in 2009 and annually thereafter, the program placed 10 to 20 Liberian youth into government ministries for two-year fellowships. By 2016, 72 young professionals had completed their fellowships and about 75% were still working for the government. Many stood out as some of the top performers in the civil service and several had been promoted to positions as divisional directors and assistant ministers.

Blair Cameron drafted this case study based on interviews he and Pallavi Nuka conducted in Monrovia, Liberia and Paris, France, in March and April 2016. This case study was funded by the Open Society Foundations, which in 2015 donated $250,000 to the program profiled. This case draws from a variety of sources including an independent evaluation ISS conducted in 2016. Case published July 2016.

Forging a National Strategy Through EU Accession: Serbia, 2007–2012

Author
George Gavrilis
Focus Area(s)
Core Challenge
Country of Reform
Abstract

During the 1990s, Serbia suffered a long and turbulent period of civil conflict, international isolation, and political fragmentation. Following the assassination of the country’s reform-driven prime minister in 2003, the government faced the daunting tasks of determining how to improve economic options for citizens and rejoin the global community. A core group of reformers in Serbia’s fragmented government decided that the best path to stability and development lay in the pursuit of membership in the European Union (EU). The accession process potentially offered a way to help develop both a new, shared identity and a set of national priorities. But to meet the EU’s demanding requirement that Serbia harmonize its legislation and administration with EU standards, the group’s leaders would have to overcome political opposition and win the cooperation of the ministries. The tasks were all the more difficult because the EU and its member states were initially unwilling to let Serbia move ahead with the accession process. Reformers in the Serbian government worked closely with the country’s European Integration Office, staffed by an ambitious group of committed civil servants. As a result of their work, from 2007 to 2010 Serbia enacted a series of unilateral measures that kick-started harmonization with EU law and signaled to the European Commission in Brussels that Serbia was serious about its future in the EU. Because the reformers were so focused on pursuing accession, they did Not have much opportunity to think independently about national priorities and formulate a separate national development strategy. But they did achieve a desired goal: Serbia’s 2012 acceptance as a candidate for EU membership, after which long-awaited membership negotiations commenced at the start of 2014.

George Gavrilis drafted this case study based on interviews conducted in Belgrade, Serbia, in May 2014. Michael Scharff conducted additional interviews in London, England and Paris, France in June and July 2014. Valentina Đureta of the Belgrade Fund for Political Excellence provided vital logistical support for the case study. This case study was funded by the Bertelsmann Stiftung ReformCompass. Case published September 2014.

Associated Interview(s) Sonja Licht