William G. O’Neill, a lawyer specializing in international human rights and former senior adviser on human rights for the United Nations Mission in Kosovo, discusses his experiences with police sector reform in Haiti, Rwanda, and Kosovo. He begins by discussing police recruitment processes, noting that in countries developing new police forces it is important to think about the desired education, age, geographic, and gender profile of the force. He notes that an important lesson learned is that the police recruitment process takes time. While there is often tension between high quality recruitment and the need to quickly train new forces, O’Neill states that when processes are not set up correctly at the offset, later problems become more difficult to correct. He goes on to discuss local police training programs in Haiti and Kosovo. Two promising developments of the Haiti training program included the use of practical exercises and case studies derived from the Haitian context and the involvement of civil society representatives who discussed their concerns and expectations for the new Haitian National Police. O’Neill concludes by noting that it is important that the police and other relevant parts of the judiciary work together productively from the start of the police reform process.