Jesse Robredo discusses his tenure as mayor of Naga City, during which he significantly improved service delivery and public housing. He is credited with largely eradicating patronage politics as part of civil service. Robredo explains the problems he saw in Naga City immediately after taking office, the strategies he implemented to address them, and how he dealt with opposition to these changes. He focuses on the city government’s relationship with the Catholic Church, the use of eminent domain in building public housing, and the steps he took to fund reforms. Robredo then touches on public education issues and his relationship with national government during these reforms.