Ingrid Morales talks about her work as the coordinator of social development for Plan de Consolidación Integral de la Macarena (Plan for the Integrated Consolidation of the Macarena). She was mainly involved in the fields of health, education, and housing. She explains how PCIM ensured health centers had the required infrastructure and personnel. She discusses the significance of medical and surgical sessions in allowing the community to get specialized assistance for sicknesses or surgeries that were inaccessible from the rural areas. In education, she elaborates on the “New School” program that was established to train teachers. Also, she explains the working of the school system together with the Family Wellbeing Institute, which had a program for nutrition, food security, psychology, and intra-family violence help. In the housing sector, she talks about the partnership of the state, the municipality, and the community in providing housing. She identifies the role of cooperation in building trust in the state and in the development of the public sector. Morales also explains the SISBEN system (Sistema de Identificación de Potenciales Beneficiarios de Programas Sociales), which involved those who lacked the resources to sustain themselves. Once they were registered in the system, they could receive food aid, health services, education and housing subsidies.