At the time of this interview, Filloreta Kodra was the head of the Department of Public Administration in Albania. She was responsible for transitioning and reforming the civil service after the collapse of many state institutions in 1997. She had extensive experience with the civil service in Albania through her work within the Ministry of Labor as a specialist and was involved in the creation of the National Council of Labor, an advisory body to the Ministry of Labor. Kodra began working in public administration in 1981. She also served as the president of the Institute for Studies on Good Governance and Sustainable Development in Albania. She later became the vice minister of Labor, Social Affairs and Equal Opportunities.