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Chile: Political Handover in a Crisis
In early 2010, Chile's democracy prepared for the first transfer of power between opposing political coalitions since Augusto Pinochet's ouster in 1990. The transition process had just begun when a massive earthquake devastated Chile, killing hundreds and causing billions of dollars in damage. A new ISS case study describes how prescient planning and staff recruitment by the incoming, center-right Piñera administration and briefings by Bachelet's outgoing, left-leaning team strengthened Chile's democracy and set a precedent for future cross-coalition transitions. This case is part of a new ISS series on effective handovers of authority between parties or coalitions. 
ISS: Improving Government 
Accountability and Leading Reform

Innovations for Successful Societies (ISS) helps public servants, policy makers, and scholars share institution-building strategies that work in especially challenging contexts. Interview-based case studies facilitate these exchanges and provide a basis for scholarly research. To date, ISS has published more than 135 case studies and 370 interviews, all of which are available free online. Governments use the materials to learn from each other, inspire discussion in their ranks, and recall the steps they took to implement a reform. Universities and training programs use the case studies in the classroom to engage students in the operational and strategic aspects of public sector reform. 


Featured ISS Interview


Mohamed Fadal, lead researcher at the Academy for Peace and Development in Somaliland, describes the country's institution-building efforts in the 1990s. He discusses the civil conflict and the subsequent conflict-resolution process, the role of clans in Somali politics, the constitution-drafting process, and the impediments to stability facing the country. 


Where ISS Has Worked
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Previous Newsletters

August 2014: Strategy Development in Malayasia

July 2014: Effective Reforms in Brazil

June 2014: Three Stories of Public Sector Innovation

May 2014: Short Route Accountability in Afghanistan

April 2014: Elections in India

March 2014: Transforming Citizen Services

February 2014: Short-Route Accountability in Indonesia & the Philippines

January 2014: Anti-Corruption Agencies

December 2013: South Africa's Transition to a non-Racial Democracy

November 2013: Reform Leaders on Effective and Accountable Civil Service

October 2013: Improving Policy Management and Service Delivery

September 2013: Combatting Corruption and Mediating Election Conflict

August 2013: Improving Service Delivery and Reducing Election Violence

July 2013: Increasing Accountability and Efficiency in Civil Service

June 2013: Government Delivery Units

May 2013: Anti-Corruption Commissions

April 2013: Election Reforms

March 2013: Civil Service Reforms in Brazil

February 2013: Infrastructure Projects, Government Investments and Obstacles

January 2013: Anti-Corruption Efforts in the Baltics and Nigerian Elections

December 2012: Reforming City Management in Palmero and Johannesburg

November 2012: ISS Marks 100 Case Studies

October 2012: Kenya Open Data and the Rapid Results Approach

September 2012: Cabinet Reform and Anti-Corruption Agencies

August 2012: City Management in Bangalore (India) and Rapid Results in Madagascar

July 2012: Indonesian and Georgian Reforms

June 2012: Revenue Collection in Liberia

May 2012: Center of Government in the Batics

April 2012: Indonesian Accountability and Nigerian Electoral Reform

March 2012: Improving Government Accountability, Leading Reform

Spring 2012 Newsletter

Spring 2011 Newsletter