Taboka Nkhwa

Deputy Permanent Secretary, Ministry of Youth, Sport and Culture
Government of Botswana
Focus Area(s): 
Civil Service
Interviewers: 
Daniel Scher
Country of Reform: 
Botswana
Town/City: 
Gabarone
Country: 
Botswana
Date of Interview: 
Wednesday, July 15, 2009
Abstract 
Taboka Nkhwa discusses Botswana’s efforts to improve public service institutions. She reflects upon the role of political impulse, discontent within the private sector, and international political conditions in providing an impetus for change. She also talks about the role of training, technical assistance, consultants, and communication in improving Botswana’s civil service. Nkhwa also offers insights into the obstacles to reform, such as political and bureaucratic resistance, financial cost, accountability and failures of service delivery.    
 
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Full Interview: 
29MB
Taboka Nkhwa Interview
Profile: 
At the time of this interview, Taboka Nkhwa was the deputy permanent secretary in Botswana's Ministry of Youth, Sport and Culture. Prior to that, she was deputy director for the Directorate of Public Service. She had worked as a management consultant for ministries in Botswana, where she analyzed ministerial structures and functioning. She was also involved in introducing a performance management system for the public service of Botswana. Earlier, she served as deputy director for human resource management for Commonwealth Public Services under the Governance and Institutional Development Division.
Language: 
English
Nationality of Interviewee: 
Botswana
No
Taboka Nkhwa
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8
Keywords 
training
Technical Assistance
performance management
Job descriptions
Discipline
Decentralization
Capacity building