Rajeev Chawla

Managing Director
Karnatka State Cooperative Marketing Federation, India
Focus Area(s): 
Civil Service
Critical Tasks: 
Civil service corruption
Computerization of records
Extending services to insecure or remote areas
One-stop shops
Interviewers: 
David Hausman
Country of Reform: 
India
Town/City: 
Bangalore
Country: 
India
Date of Interview: 
Tuesday, June 8, 2010
Abstract 
Rajeev Chawla details the process the Indian state of Karnataka went through in digitizing its rural land records system through a system called Bhoomi and in promoting electronic government. He explains the successes and challenges the state government faced in training staff to undertake the digitization and in creating a statewide technological infrastructure to accommodate it. Chawla discusses the successes of the system in reducing corruption, increasing oversight, and increasing citizen access to electronic governance through integrated service centers and remote telecenters.
 
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Full Interview: 
118MB
Rajeev Chawla Interview
Profile: 

At the time of this interview, Rajeev Chawla was the managing director of the Karnataka State Cooperative Marketing Federation in India. From 2003 to 2007 he held the position of Special Secretary of Bhoomi, the government’s largest and highly successfully e-governance project, digitizing and computerizing access to rural land records. He won a number of national and international awards for the project. Chawla designed and began implementation of the project as joint secretary of revenue for the State of Karnataka, a position he held from 1998 to 2003. Chawla was also commissioner of service, settlement, and land records from 2008 to 2010. He was a member of the Indian Administrative Service for over two decades. Chawla earned a bachelor's degree in electrical engineering from the Indian Institute of Technology, Kanpur, in 1984.

Language: 
English
Nationality of Interviewee: 
Indian
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Rajeev Chawla
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Keywords 
training
Technical Assistance
recruitment
corruption
computerization
Capacity building