Omponye Kereteletswe

Coordinator of Public Sector Reform
Office of the President, Botswana
Focus Area(s): 
Civil Service
Critical Tasks: 
Evaluating performance
Extending services to insecure or remote areas
One-stop shops
Performance management system
Interviewers: 
Daniel Scher
Country of Reform: 
Botswana
Town/City: 
Gabarone
Country: 
Botswana
Date of Interview: 
Tuesday, July 14, 2009
Abstract 
Omponye Kereteletswe talks about the creation and operations of Botswana’s Public Service Reforms Unit.  He discusses the importance of performance measurement and performance management in public service reforms.  He touches on the use of strategic planning from the national to the village level to coordinate reforms across the public service.  Kereteletswe also discusses strategies to build public support for reforms and the importance of getting public feedback on the process. He gives a brief history of reform efforts in Botswana and reflects on the use of technology to reach rural areas, one-stop shops, and dealing with reform fatigue.
Full Transcript 
Full Interview: 
66MB
Omponye Kereteletswe Interview
Profile: 
At the time of this interview, Omponye Kereteletswe was the coordinator of Public Sector Reform in the Office of the President in Botswana. He earned a doctorate from the University of Birmingham School of Education.  In May 2010 he was appointed head of the Botswana National Productivity Centre. 
Language: 
English
Nationality of Interviewee: 
Botswanan
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Omponye Kereteletswe
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3
Keywords 
Reform sequencing
performance management
computerization