Ngo Hongly

Secretary-General
Council for Administrative Reform, Cambodia
Focus Area(s): 
Balancing the Central and Local
Interviewers: 
Rohan Mukherjee
Country of Reform: 
Cambodia
Town/City: 
Phnom Penh
Country: 
Cambodia
Date of Interview: 
Wednesday, October 28, 2009
Abstract 
Ngo Hongly describes steps taken in Cambodia to integrate formerly warring factions into a common civil service and to develop the capacity to deliver public services. In 1994, the government adopted a Common Statute of Civil Service and conducted a census to determine how many people actually worked for the civil service. It then began to rationalize the system and computerize pay rolls. In 2006, it adopted a four-point reform strategy to improve public service delivery, rationalize pay and employment, build capacity and improve public information. These were central reforms in a broader strategy aimed at greater transparency in government, improved accountability and performance, enhanced capacity, and better management of human resources. With full support from top leadership, the reform set high values on motivated public employees, professionalism and service to the public. He describes the challenges of decentralization and Cambodia’s experience with one-stop offices for services, as well as his attempts to improve the work environment, map clear career paths and systematize compensation.
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Terms of Use
Full Interview: 
50MB
Ngo Hongly Interview
Profile: 

At the time of this interview, Ngo Hongly was secretary general of the Council for Administrative Reform in Cambodia. After 20 years in the French private sector, he returned to Cambodia and worked from 1994-2003 as a consultant for the Cambodian government on administrative reform. In January 2004, he was appointed secretary-general of the Council for Administrative Reform (CAR), working directly under His Excellency Sok An, Deputy Prime Minister and Chairman of the CAR under the direction of the Prime Minister Hun Sen. The council, active since 1999, engaged in various policy-making activities in the area of administrative reform.

Language: 
English
Nationality of Interviewee: 
Cambodian
No
Ngo Hongly
K
5
Keywords 
training
Reform sequencing
ranks and grades
performance management
Pay Reform
Merit Pay
Job descriptions
de-politicization
Decentralization
computerization
civil service commission
Capacity building