Lyonpo Thinley Gyamtsho

Chairman
Royal Civil Service Commission
Focus Area(s): 
Civil Service
Critical Tasks: 
Evaluating performance
Ranks and grades
Interviewers: 
Rohan Mukherjee
Country of Reform: 
Bhutan
Town/City: 
Thimphu
Country: 
Bhutan
Date of Interview: 
Wednesday, November 18, 2009
Abstract 

Lyonpo Thinley Gyamtsho traces the history of the Royal Civil Service Commission in Bhutan and describes the shift from having ministers serve as members of the commission to having commissioners serve as independent secretaries to the government. He outlines the roles, responsibilities, and budget process of the commission, and he describes the Good Governance exercises, the Position Classification System, and efforts by the commission to the revise the Bhutan Civil Service Rules and Regulations of 2006. Gyamtsho discusses some of the controversies surrounding the Position Classification System and the new requirements that were instituted. He points to specific challenges involved in performance evaluation and in implementing a system of metrics for promotions. He details the different types of training offered by the commission as well as the selection process for these training programs, and he explains that brain drain is not a significant problem for Bhutan. He discusses steps to implement incentives among the civil servants to improve performance, and he describes specific goals for the civil service. He notes the importance of technology in improving the efficiency of the civil service and allowing the government to do more with fewer resources.

Full Transcript 
PDF icon Download PDF (476.46 KB)
Plain text icon Download TXT (40.57 KB)
Terms of Use
Full Interview: 
59MB
Lyonpo Thinley Gyamtsho- Full Interview
Profile: 

At the time of this interview, Lyonpo Thinley Gyamtsho was the chairman of the Royal Civil Service Commission in Bhutan. From 2003 until 2008, he served as minister of education, and from 1998 until 2003, he was the minister of home and cultural affairs. Prior to serving in the cabinet, he was the secretary of the civil service commission for several years. His public-service experience covered more than three decades. 
 

Language: 
English
Nationality of Interviewee: 
Bhutanese
No
Lyonpo Thinley Gyamtsho
L
2